Get In Touch
+91 7827 98 94 93
info@theindisoul.com
Delhi, India
Frequently Asked Question!
In case there is a failure in payment, please retry and keep the following things in mind:
- Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
- If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can email us at info@theindisoul.com
- Orders in India, once shipped, are typically delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
- Once you successfully place your order, you will receive a confirmation email & SMS/Whatsapp with details of your order and your order ID.
- You’ll receive another email & SMS/ Whatsapp once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!
You can track your order once it has been dispatched from our warehouse. An email, SMS, and Whatsapp notification will be sent with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the top right corner and then clicking on ‘Track Order’ for the respective Order ID.